How To Fix CACSIB163 - Special commission item &1 has not been maintained correctly: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 163

• Message text: Special commission item &1 has not been maintained correctly: &2

<LS>&CAUSE&</>
The attributes of the special remuneration have been incorrectly
maintained (in this case: &V2&).

How to fix this error?

Depending on the special remuneration category (column <LS>E</>
(enhancement or change category) enter a value in one of the following
fields: <DS:DE.CACSREMUDLINAMNT>Difference amount for special
remuneration</>, <LS>Remuneration rate</> or
<DS:DE.CACSREMULINAMNT>Special remuneration amount.</>
For 0 (additional non-performance-related remuneration amount) in the
<LS>Special remuneration amount</> field.
For 1 (add performance-related remuneration amount) in the
<LS>Difference amount for special remuneration</> field.
For 2 (change performance-related remuneration rate) in the
<LS>Remuneration rate</> field.
For 3 (change performance-related remuneration rate) in the <LS>Special
remuneration amount</> field.
For categories 0, 2 and 3 (as above), you also need to make an entry in
the <LS>Currency</> field <DS:DE.CACSLINCURR>(currency key special
commission)</>. If this field is not filled, then the
<DS:GLOS.3B25BEF7F82DF840BAB18159997FE86A>commission model currency</>
is used.
For category 0 (as above), you cannot enter the
<DS:DE.CACSPOWOBJ>performance object type</>, the
<DS:DE.CACSPOWOBJID>performance object identification</> or the
<DS:DE.CACSROLE>participation role</>. For all other categories, you
need to fill these three fields.
Alternatively, you can use the corresponding quantity fields instead of
the amount fields (for categories 0, 1 and 3). However, note that you
only enter either an amount or a quantity.
&RECOMMENDATION&
Enter a commission case without variant commissions first and simulate
it. Then choose remuneration lines from the resulting commission
document, for which you want to note down variant commissions. Next,
choose <LS>Create variant commissions</>.
The variant commission lines from category 3 that are created in this
way can be changed to category 1 or 2 as you require (taking into
account the <LS>Difference amount for special remuneration,</>
<LS>Remuneration rate</> and <LS>Special remuneration amount</> fields.
&HINT&
You cannot create additional variant commissions in this way. Category 0
must always be entered manually.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB163 - Special commission item &1 has not been maintained correctly: &2 ?

  The SAP error message CACSIB163 indicates that there is an issue with a special commission item in the SAP system. This error typically arises in the context of the SAP Commission Management module, which is part of the SAP Customer Activity Repository (CAR) or SAP Sales and Distribution (SD) module.
  Cause:
  The error message CACSIB163 is triggered when a special commission item (identified by &1) has not been maintained correctly, which could be due to several reasons, such as:
  
  Missing Configuration: The special commission item may not have been properly configured in the system.
  Incorrect Data Entry: There may be incorrect or incomplete data entries related to the commission item.
  Inconsistent Master Data: The master data related to the commission item may be inconsistent or missing.
  Invalid Status: The commission item may be in an invalid status that does not allow it to be processed.
  
  Solution:
  To resolve the CACSIB163 error, you can take the following steps:
  
  
  Check Configuration: Verify that the special commission item is correctly configured in the system. This includes checking the relevant settings in the Commission Management configuration.
  
  
  Review Data Entries: Ensure that all required fields for the special commission item are filled out correctly. Look for any missing or incorrect entries.
  
  
  Validate Master Data: Check the master data associated with the commission item. Ensure that all relevant master data (e.g., customer, product, etc.) is complete and accurate.
  
  
  Check Status: Verify the status of the commission item. If it is in an invalid status, you may need to change it to a valid status or create a new commission item.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on maintaining special commission items.
  
  
  Debugging: If the issue persists, consider using debugging tools to trace the error and identify the root cause.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CACS for Commission Management, which may help in navigating the system.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue related to the CACSIB163 error message in SAP.