How To Fix CACSIB164 - Special remuneration &2 in item &1 is not performance-related

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 164

• Message text: Special remuneration &2 in item &1 is not performance-related

What causes this issue?

A change can only be posted for claims-related special remuneration
types.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB164 - Special remuneration &2 in item &1 is not performance-related ?

  The SAP error message CACSIB164 indicates that there is an issue with the special remuneration associated with a specific item in the context of incentive and commission management. This error typically arises when the system expects the special remuneration to be performance-related, but it is not configured as such.
  Cause:
  
  Configuration Issue: The special remuneration type may not be set up correctly in the system to be performance-related.
  Data Entry Error: There may be incorrect data entries in the relevant master data or transaction data that do not align with the expected performance-related criteria.
  Business Rules: The business rules defined in the system may require that certain remuneration types must be linked to performance metrics, and the current configuration does not meet these requirements.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for special remuneration types in the SAP system.
  Ensure that the remuneration type in question is marked as performance-related if that is the intended setup.
  Review the settings in the relevant customizing transactions (e.g., SPRO) under the Incentive and Commission Management section.
  
  
  
  Review Master Data:
  
  Check the master data for the item and ensure that all relevant fields are filled out correctly.
  Verify that the remuneration type assigned to the item is appropriate and matches the expected performance-related criteria.
  
  
  
  Adjust Business Rules:
  
  If the business rules require that certain remuneration types must be performance-related, consider adjusting the rules or the remuneration type to align with the business requirements.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to incentive and commission management for additional insights on how to configure special remuneration types.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error no longer occurs and that the remuneration is calculated correctly based on performance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CACS for incentive and commission management or SPRO for configuration settings.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on configuration.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.