How To Fix CACSIB165 - Special remuneration currency in item &1 set to &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 165

• Message text: Special remuneration currency in item &1 set to &2

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

In cases where no currency has been specified in a special remuneration
line, the application currency will be used.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB165 - Special remuneration currency in item &1 set to &2 ?

  The SAP error message CACSIB165 indicates that there is an issue with the special remuneration currency in a specific item. This error typically arises in the context of SAP's Incentive and Commission Management (ICM) module, where remuneration and commission calculations are handled.
  Cause:
  The error message CACSIB165 is triggered when the system encounters a situation where the special remuneration currency for a specific item is not set correctly or is inconsistent with the expected values. This can happen due to various reasons, such as:
  
  Configuration Issues: The currency settings in the configuration may not align with the expected values for the remuneration items.
  Data Entry Errors: Incorrect data entry during the creation or modification of remuneration items can lead to this error.
  Master Data Issues: The master data for the relevant objects (e.g., employees, sales orders) may not have the correct currency settings.
  Inconsistent Currency Settings: The currency defined for the remuneration item may not match the currency defined in the related master data or transaction.
  
  Solution:
  To resolve the CACSIB165 error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings for special remuneration currencies in the ICM module. Ensure that the currencies are correctly defined and consistent with the expected values.
  
  
  
  Verify Data Entry:
  
  Check the specific item mentioned in the error message (item &1) and verify the currency value (&2). Ensure that the currency is correctly entered and matches the expected currency for that item.
  
  
  
  Review Master Data:
  
  Examine the master data related to the remuneration item. Ensure that the currency settings for the relevant objects (e.g., employees, sales orders) are consistent and correctly defined.
  
  
  
  Adjust Currency Settings:
  
  If necessary, adjust the currency settings for the remuneration item or related master data to ensure consistency.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on handling currency-related issues in the ICM module.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the changes to ensure that the error is resolved and that the remuneration calculations are functioning as expected.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP ICM, such as those for maintaining remuneration items or configuring currency settings.
  User Roles: Ensure that users have the appropriate roles and authorizations to make changes to remuneration items and currency settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP ICM for further assistance.