How To Fix CACS_ARCHIVE304 - Customizing: You have not entered a minimum retention period

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_ARCHIVE - Messages for Archiving Runs

• Message number: 304

• Message text: Customizing: You have not entered a minimum retention period

What causes this issue?

To archive commission documents, you need to specify how long a case is
to be in the system before it can be archived. This information must be
entered in Customizing, but was not found.

System Response

The archiving run is stopped.
INCLUDE ISIS_NA_CUST OBJECT DOKU ID TX
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX
&hint&
See also the note from <DS:NA.CACS_ARCHIVE202>CACS_ARCHIVE 202</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_ARCHIVE304 - Customizing: You have not entered a minimum retention period ?

  The SAP error message CACS_ARCHIVE304 indicates that there is a configuration issue related to the minimum retention period for archiving in the SAP system. This error typically arises when you attempt to archive data without having defined a minimum retention period in the customizing settings.
  Cause:
  The error occurs because the system requires a minimum retention period to be set for the archiving object you are trying to work with. This retention period is essential to ensure that data is retained for a specified duration before it can be archived or deleted, in compliance with legal and business requirements.
  Solution:
  To resolve the error, you need to define a minimum retention period in the customizing settings for the relevant archiving object. Here are the steps to do this:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen.
  Enter transaction code SPRO to access the SAP Reference IMG.
  
  
  
  Navigate to Archiving Settings:
  
  Follow the path: Cross-Application Components -> Data Archiving -> Define Retention Periods.
  
  
  
  Define Minimum Retention Period:
  
  In the relevant section, you will find options to define retention periods for different archiving objects.
  Select the archiving object that corresponds to the data you are trying to archive.
  Enter the minimum retention period as required.
  
  
  
  Save Your Changes:
  
  After entering the necessary information, save your changes.
  
  
  
  Retry Archiving:
  
  Once the retention period is set, try to perform the archiving operation again.
  
  
  
  Related Information:
  
  Archiving Objects: Each archiving object in SAP has specific settings and requirements. Make sure to review the documentation for the specific archiving object you are working with.
  Legal Requirements: The retention period may be influenced by legal and compliance requirements, so ensure that the period you set aligns with your organization's policies.
  Testing: After making changes, it is advisable to test the archiving process in a development or quality assurance environment before applying it to production.
  
  If you continue to experience issues after following these steps, consider consulting with your SAP Basis or functional team for further assistance, as they may have additional insights into the specific configuration of your SAP system.