How To Fix BG092 - Warranty check: Void warranty counter

BG092 - Overview

• Message type: E = Error

• Message class: BG - Warranty processing

• Message number: 092

• Message text: Warranty check: Void warranty counter

What causes this issue?

No entry in the table of valid warranty counters. The master warranty
contains warranty counters that are not included as valid warranty
counters in a table. The entry was possibly removed from the table.

System Response

Error message

How to fix this error?

Maintain the entry in the table in Customizing again or contact your
system administrator.

Error message extract from SAP system. Copyright SAP SE.

BG092 - Details

• The SAP error message BG092, which states "Warranty check: Void warranty counter," typically occurs during the warranty check process in SAP when the system detects that the warranty counter for a specific item or product is void or has not been properly maintained. This can happen in various scenarios, such as during the processing of warranty claims, sales orders, or service orders.
  
  Cause:
  
  Warranty Counter Not Initialized: The warranty counter for the item may not have been initialized or set up correctly in the system.
  Expired Warranty: The warranty period for the item may have expired, leading to a void warranty counter.
  Incorrect Configuration: There may be issues with the configuration of warranty management in the system, such as missing or incorrect settings in the warranty management module.
  Data Inconsistencies: There could be inconsistencies in the data related to the warranty, such as missing entries in the warranty master data.
  
  
  Solution:
  
  Check Warranty Configuration: Review the warranty