How To Fix BG096 - Warranty check: Equipment has no warranty

SAP Error Message - Details

• Message type: E = Error

• Message class: BG - Warranty processing

• Message number: 096

• Message text: Warranty check: Equipment has no warranty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BG096 - Warranty check: Equipment has no warranty ?

  The SAP error message BG096 indicates that a warranty check has failed because the equipment in question does not have an associated warranty. This error typically arises in the context of warranty management within SAP, particularly when trying to process a service order, warranty claim, or similar transaction that requires warranty validation.
  Cause:
  
  No Warranty Record: The equipment may not have a warranty record created in the system.
  Expired Warranty: The warranty for the equipment may have expired.
  Incorrect Equipment Master Data: The equipment master data may not be correctly set up, leading to the system not recognizing any associated warranty.
  Warranty Type Not Defined: The warranty type may not be defined or linked correctly in the system.
  Service Order/Claim Configuration: The service order or warranty claim may not be configured to recognize the warranty for the equipment.
  
  Solution:
  
  
  Check Warranty Records:
  
  Navigate to the warranty management module and verify if there is a warranty record for the equipment in question.
  If there is no record, create a warranty record for the equipment.
  
  
  
  Verify Equipment Master Data:
  
  Check the equipment master data to ensure that all necessary fields are filled out correctly, including warranty-related information.
  Ensure that the equipment is correctly linked to the relevant warranty type.
  
  
  
  Review Warranty Expiration:
  
  Check the warranty start and end dates to ensure that the warranty is still valid.
  If the warranty has expired, consider renewing it or creating a new warranty record.
  
  
  
  Check Configuration:
  
  Review the configuration settings for warranty management in SAP to ensure that the system is set up to recognize warranties for the specific equipment type.
  Ensure that the warranty type is correctly defined and linked to the equipment.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific steps on managing warranties and troubleshooting related issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like IE03 (Display Equipment) or IW51 (Create Service Order) to check equipment details and service orders.
  SAP Notes: Look for relevant SAP Notes that may address specific issues related to warranty management and error BG096.
  User Roles: Ensure that the user has the necessary permissions to view and manage warranty records in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.