How To Fix BG091 - Warranty check: Void muster warranty


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BG - Warranty processing

  • Message number: 091

  • Message text: Warranty check: Void muster warranty

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message BG091 - Warranty check: Void muster warranty ?

    The SAP error message BG091, which states "Warranty check: Void muster warranty," typically occurs during the warranty check process in SAP when the system identifies an issue with the warranty data associated with a particular transaction or material. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes:

    1. Invalid Warranty Data: The warranty data for the material or product may be incomplete or incorrectly configured in the system.
    2. Expired Warranty: The warranty period for the item may have expired, leading to the system flagging it as void.
    3. Incorrect Configuration: The warranty configuration in the system may not align with the business rules or requirements.
    4. Missing Master Data: Essential master data related to the warranty (like warranty types or conditions) may be missing or incorrectly set up.
    5. Transaction Context: The error may arise in specific transaction contexts, such as during sales order processing, delivery, or service order processing.

    Solutions:

    1. Check Warranty Data: Review the warranty data for the affected material or product. Ensure that all necessary fields are filled out correctly and that the warranty period is valid.
    2. Update Warranty Configuration: If the warranty configuration is incorrect, update it in the system. This may involve adjusting warranty types, conditions, or other related settings.
    3. Review Master Data: Ensure that all relevant master data is complete and accurate. This includes checking the material master, customer master, and warranty-related settings.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on warranty management and error handling.
    5. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
    • Transaction Codes: Familiarize yourself with transaction codes related to warranty management, such as IW21 (Create Notification) or IW22 (Change Notification), which may help in troubleshooting.
    • User Exits and Enhancements: If your organization has custom enhancements or user exits related to warranty processing, review them to ensure they are functioning as intended.
    • Training and Documentation: Ensure that users involved in warranty management are adequately trained and have access to documentation that outlines the processes and requirements.

    By following these steps, you should be able to identify the root cause of the BG091 error and implement a solution to resolve it.

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