How To Fix BG090 - Warranty check: Void unit for warranty counter

SAP Error Message - Details

• Message type: E = Error

• Message class: BG - Warranty processing

• Message number: 090

• Message text: Warranty check: Void unit for warranty counter

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BG090 - Warranty check: Void unit for warranty counter ?

  The SAP error message BG090, which states "Warranty check: Void unit for warranty counter," typically occurs in the context of warranty management within SAP. This error indicates that there is an issue with the warranty counter for a specific unit, often related to the warranty status or the configuration of the warranty management system.
  Causes:
  
  Void Warranty Unit: The warranty unit may have been marked as void or inactive, which means it cannot be processed for warranty claims.
  Incorrect Configuration: There may be issues with the configuration of warranty management settings in the system, such as warranty types or conditions.
  Data Inconsistencies: There could be inconsistencies in the data related to the warranty, such as missing or incorrect entries in the warranty master data.
  Expired Warranty: The warranty period for the unit may have expired, leading to the system not recognizing it as valid for warranty claims.
  Incorrect Warranty Counter Settings: The warranty counter may not be set up correctly, leading to issues when trying to process warranty claims.
  
  Solutions:
  
  Check Warranty Status: Verify the status of the warranty unit in the system. Ensure that it is active and not marked as void.
  Review Configuration: Check the configuration settings for warranty management in SAP. Ensure that all necessary settings are correctly defined.
  Data Validation: Validate the warranty master data for the unit in question. Look for any missing or incorrect entries that may need to be corrected.
  Check Warranty Period: Confirm that the warranty period for the unit is still valid and has not expired.
  Adjust Warranty Counter: If the warranty counter settings are incorrect, adjust them to ensure they align with the business requirements and warranty policies.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on warranty management and error handling.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to warranty management, such as IW51 (Create Warranty Claim) or IW52 (Change Warranty Claim).
  User Roles: Ensure that the user attempting to process the warranty claim has the necessary authorizations and roles assigned in SAP.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in warranty management within SAP.