How To Fix AM739 - A '-' must be in the &2 place of the postal code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 739

• Message text: A '-' must be in the &2 place of the postal code &1

INCLUDE ADDR_MSG_POSTAL_CODE_PA_001

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message AM739 - A '-' must be in the &2 place of the postal code &1 ?

  The SAP error message AM739 indicates that there is an issue with the format of a postal code in the system. Specifically, it states that a hyphen ('-') must be present in a specific position of the postal code.
  Cause:
  The error typically arises when the postal code format does not conform to the expected structure defined in the system. In many cases, postal codes have specific formats that include a hyphen to separate different parts of the code (for example, in the US, a ZIP+4 code might look like "12345-6789"). If the hyphen is missing or incorrectly placed, the system will trigger this error.
  Solution:
  To resolve the AM739 error, you should:
  
  
  Check the Postal Code Format: Verify that the postal code you are entering follows the required format. Ensure that the hyphen is in the correct position as specified by the system.
  
  
  Correct the Entry: If the postal code is incorrect, modify it to include the hyphen in the appropriate place. For example, if the expected format is "12345-6789", ensure that you enter it exactly as such.
  
  
  Consult Documentation: If you are unsure about the correct format for postal codes in your specific SAP implementation, consult the relevant documentation or guidelines provided by your organization.
  
  
  Data Validation: Implement data validation checks in your data entry processes to prevent incorrect postal code formats from being entered in the future.
  
  
  Contact Support: If you continue to experience issues after verifying the format, consider reaching out to your SAP support team for further assistance.
  
  
  Related Information:
  
  SAP Configuration: The postal code format may be defined in the SAP configuration settings. If you have access, you can check the settings related to address formats in the customizing (SPRO) area.
  Country-Specific Formats: Different countries may have different postal code formats. Ensure that you are using the correct format for the country associated with the postal code.
  User Training: Providing training to users on the correct formats for entering postal codes can help reduce the occurrence of this error.
  
  By following these steps, you should be able to resolve the AM739 error and ensure that postal codes are entered correctly in the SAP system.