How To Fix AM740 - A '-' must be in the &2 place of the P.O. box postal code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 740

• Message text: A '-' must be in the &2 place of the P.O. box postal code &1

INCLUDE ADDR_MSG_POSTAL_CODE_PA_001

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message AM740 - A '-' must be in the &2 place of the P.O. box postal code &1 ?

  The SAP error message AM740 indicates that there is an issue with the formatting of a postal code in a Purchase Order (P.O.) entry. Specifically, it states that a hyphen ('-') must be present in a specific position of the postal code format.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Incorrect Postal Code Format: The postal code entered does not conform to the expected format, which may require a hyphen at a specific position.
  Configuration Settings: The system may have specific configuration settings that dictate how postal codes should be formatted, including the requirement for a hyphen.
  Data Entry Error: A user may have mistakenly entered the postal code without the required hyphen or in an incorrect format.
  
  Solution:
  To resolve the AM740 error, you can take the following steps:
  
  
  Check the Postal Code Format:
  
  Verify the correct format for the postal code as per your organization's requirements or the local postal service standards.
  Ensure that the hyphen is placed in the correct position as indicated by the error message.
  
  
  
  Correct the Entry:
  
  Edit the Purchase Order and correct the postal code by adding the hyphen in the required position.
  For example, if the expected format is 12345-6789, ensure that the postal code is entered exactly as such.
  
  
  
  Review Configuration Settings:
  
  If you have access, check the configuration settings in SAP related to address formats. This may involve consulting with your SAP administrator or technical team to ensure that the postal code format is correctly defined.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more information on address formats and postal code requirements specific to your region or industry.
  
  
  
  User Training:
  
  If this error occurs frequently, consider providing training or guidelines to users on how to correctly enter postal codes in the system.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on postal code formatting.
  Address Management: Familiarize yourself with the address management features in SAP, as they may provide additional tools for validating and formatting addresses correctly.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to resolve the AM740 error and ensure that postal codes are entered correctly in your Purchase Orders.