How To Fix AM741 - A '-' must be in the &2 place of the company postal code &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AM - Business Address Services

  • Message number: 741

  • Message text: A '-' must be in the &2 place of the company postal code &1

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  • INCLUDE ADDR_MSG_POSTAL_CODE_PA_001

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message AM741 - A '-' must be in the &2 place of the company postal code &1 ?

    The SAP error message AM741 indicates that there is an issue with the formatting of the postal code for a company. Specifically, it states that a hyphen ('-') must be present in a specific position within the postal code format.

    Cause:

    The error typically arises when the postal code entered for a company does not conform to the expected format. In many countries, postal codes have a specific structure, and in some cases, they may require a hyphen to separate different parts of the code (for example, in the US, a ZIP+4 code format might look like "12345-6789"). The error message indicates that the hyphen is missing or incorrectly placed.

    Solution:

    To resolve this error, you should:

    1. Check the Postal Code Format: Verify the postal code you have entered. Ensure that it follows the required format for your country or region.

    2. Insert the Hyphen: If the postal code requires a hyphen, make sure it is placed in the correct position as indicated by the error message.

    3. Consult Documentation: If you are unsure about the correct format, refer to your organization's documentation or guidelines regarding postal code formats.

    4. Update the Record: Once you have corrected the postal code, save the changes and try to proceed with the transaction or process that triggered the error.

    Related Information:

    • Country-Specific Formats: Different countries have different postal code formats. Make sure you are aware of the specific requirements for the country in which the company is registered.
    • SAP Configuration: In some cases, the postal code format may be defined in the SAP configuration settings. If you are consistently encountering this error across multiple records, it may be worth checking with your SAP administrator to ensure that the configuration is set up correctly.
    • User Training: If users frequently encounter this error, consider providing training or resources to help them understand the correct format for entering postal codes.

    By following these steps, you should be able to resolve the AM741 error and ensure that postal codes are entered correctly in the SAP system.

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