How To Fix AM737 - The P.O. box postal code &1 must have a length of &2 or &3

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 737

• Message text: The P.O. box postal code &1 must have a length of &2 or &3

INCLUDE ADDR_MSG_POSTAL_CODE_US_001

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message AM737 - The P.O. box postal code &1 must have a length of &2 or &3 ?

  The SAP error message AM737 indicates that there is an issue with the postal code format for a P.O. Box address in the system. Specifically, it states that the postal code must have a length of either a specified value (&2) or an alternative value (&3). This error typically arises when the postal code entered does not conform to the expected length defined in the system settings.
  Cause:
  
  Incorrect Postal Code Length: The postal code entered for the P.O. Box does not match the required length as defined in the configuration settings for the country or region.
  Configuration Settings: The system may have specific settings for postal code lengths based on the country, and the entered postal code does not meet these criteria.
  Data Entry Error: There may have been a typographical error when entering the postal code.
  
  Solution:
  
  Check Postal Code: Verify the postal code entered for the P.O. Box. Ensure that it is correct and matches the expected format for the specific country.
  Review Configuration Settings: If you have access to the configuration settings, check the postal code length requirements for the relevant country. This can usually be found in the SAP customizing settings under Logistics or Master Data.
  Adjust Input: If the postal code is too short or too long, adjust it to meet the required length of either &2 or &3 as indicated in the error message.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on postal code formats for different countries.
  Contact Support: If the issue persists after verifying the postal code and configuration settings, consider reaching out to your SAP support team for further assistance.
  
  Related Information:
  
  Country-Specific Formats: Different countries have different postal code formats. Ensure that you are using the correct format for the country associated with the P.O. Box.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling postal code formats.
  User Training: Ensure that users entering data are trained on the correct formats and requirements for postal codes to minimize errors.
  
  By following these steps, you should be able to resolve the AM737 error and ensure that the postal code for the P.O. Box is correctly formatted.