How To Fix AM719 - A '-' must be in the &2 place of the P.O. box postal code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 719

• Message text: A '-' must be in the &2 place of the P.O. box postal code &1

INCLUDE ADDR_MSG_POSTAL_CODE_LB_001

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message AM719 - A '-' must be in the &2 place of the P.O. box postal code &1 ?

  The SAP error message AM719 indicates that there is an issue with the formatting of a postal code in a Purchase Order (P.O.) or related document. Specifically, it states that a hyphen ('-') must be present in a specific position of the postal code.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Incorrect Postal Code Format: The postal code entered does not conform to the expected format, which may require a hyphen at a specific position.
  Configuration Settings: The system may have specific configuration settings that dictate how postal codes should be formatted, including the requirement for a hyphen.
  Data Entry Error: A user may have entered the postal code incorrectly, omitting the hyphen or placing it in the wrong position.
  
  Solution:
  To resolve the AM719 error, you can take the following steps:
  
  
  Check the Postal Code Format:
  
  Verify the correct format for the postal code as per the requirements of your organization or the country’s postal system.
  Ensure that the hyphen is placed in the correct position as indicated by the error message.
  
  
  
  Correct the Entry:
  
  Edit the Purchase Order or document where the postal code is entered.
  Make sure to include the hyphen in the correct position.
  
  
  
  Review Configuration Settings:
  
  If you have access, check the configuration settings in SAP related to address formats. This may involve consulting with your SAP administrator or technical team to ensure that the postal code format is set up correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on postal code formats for your region.
  
  
  
  Test with Sample Data:
  
  If possible, test the entry with a known valid postal code to ensure that the system accepts it without errors.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to postal code formatting.
  User Training: Ensure that users entering data are trained on the correct formats for postal codes to prevent future errors.
  Address Management: Consider implementing address validation tools or services that can help ensure that addresses are entered correctly.
  
  If the issue persists after following these steps, it may be necessary to escalate the problem to your SAP support team for further investigation.