How To Fix AM720 - A '-' must be in the &2 place of the company postal code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 720

• Message text: A '-' must be in the &2 place of the company postal code &1

INCLUDE ADDR_MSG_POSTAL_CODE_LB_001

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message AM720 - A '-' must be in the &2 place of the company postal code &1 ?

  The SAP error message AM720 indicates that there is an issue with the formatting of the postal code for a company. Specifically, it states that a hyphen ('-') must be present in a specific position of the postal code.
  Cause:
  The error typically arises when the postal code entered for a company does not conform to the expected format. In many countries, postal codes have a specific structure, and in some cases, they may require a hyphen to separate different parts of the code (for example, in the US ZIP+4 format).
  Solution:
  To resolve this error, you should:
  
  
  Check the Postal Code Format: Verify the postal code you have entered for the company. Ensure that it includes a hyphen in the correct position as specified by the error message. For example, if the expected format is "12345-6789", make sure you have entered it correctly.
  
  
  Refer to Country-Specific Guidelines: Different countries have different postal code formats. Make sure you are following the correct format for the country in which the company is located.
  
  
  Update the Postal Code: If the postal code is incorrect, update it in the relevant SAP transaction (e.g., transaction code BP for Business Partner or OBY6 for Company Code settings).
  
  
  Consult Documentation: If you are unsure about the correct format, consult SAP documentation or your organization's guidelines regarding postal code formats.
  
  
  Test the Changes: After making the necessary corrections, try to save or process the transaction again to see if the error persists.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific notes related to this error message. Sometimes, there may be updates or patches that address specific issues.
  Configuration Settings: If you have access, review the configuration settings for address formats in your SAP system. This can usually be found in the customizing settings under Logistics or Financials, depending on the context of the error.
  User Training: Ensure that users entering postal codes are trained on the correct formats to prevent this error from occurring in the future.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.