How To Fix AM717 - A '0' must be in the &2 place of the company postal code &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AM - Business Address Services

  • Message number: 717

  • Message text: A '0' must be in the &2 place of the company postal code &1

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  • INCLUDE ADDR_MSG_POSTAL_CODE_PA_001

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message AM717 - A '0' must be in the &2 place of the company postal code &1 ?

    The SAP error message AM717 indicates that there is an issue with the postal code format in the company address. Specifically, it states that a '0' must be in a specific position of the postal code. This error typically arises when the postal code does not conform to the expected format defined in the system.

    Cause:

    1. Incorrect Postal Code Format: The postal code entered does not meet the required format, which may include specific characters or digits in certain positions.
    2. Configuration Issues: The system may have specific configurations or rules for postal codes that are not being adhered to.
    3. Data Entry Error: There may have been a typographical error when entering the postal code.

    Solution:

    1. Check Postal Code Format: Verify the postal code against the expected format. Ensure that a '0' is present in the required position as indicated by the error message.
    2. Correct the Entry: If the postal code is incorrect, update it to the correct format. This may involve adding or changing characters to ensure compliance.
    3. Review Configuration: If you have access, check the configuration settings for postal codes in the SAP system to understand the expected format and any specific rules that apply.
    4. Consult Documentation: Refer to SAP documentation or guidelines for postal code formats specific to your region or business requirements.
    5. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with a technical expert who can assist with the configuration or data entry.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
    • User Manual: Review the user manual or help documentation for the specific SAP module you are working with, as it may contain information on address formats.
    • Training: If this is a recurring issue, consider training for users on proper data entry practices to minimize errors in the future.

    By following these steps, you should be able to resolve the AM717 error and ensure that the postal code is correctly formatted in the system.

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