How To Fix AM716 - A '0' must be in the &2 place of the P.O. box postal code &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AM - Business Address Services

  • Message number: 716

  • Message text: A '0' must be in the &2 place of the P.O. box postal code &1

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  • INCLUDE ADDR_MSG_POSTAL_CODE_PA_001

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message AM716 - A '0' must be in the &2 place of the P.O. box postal code &1 ?

    The SAP error message AM716 indicates that there is an issue with the postal code format in the address data of a purchase order (P.O.). Specifically, the error states that a '0' must be in a specific position of the postal code, which is likely due to the requirements of the postal code format for the country you are working with.

    Cause:

    1. Incorrect Postal Code Format: The postal code entered does not conform to the expected format for the country. For example, in some countries, postal codes may have specific requirements, such as starting with a '0' or having a certain number of digits.
    2. Country-Specific Requirements: Different countries have different postal code formats, and the system may be enforcing these rules based on the country specified in the address.

    Solution:

    1. Check the Postal Code: Verify the postal code entered in the purchase order. Ensure that it meets the format requirements for the country associated with the address.
    2. Correct the Format: If the postal code is incorrect, update it to include a '0' in the required position. For example, if the postal code should start with '0', make sure to correct it accordingly.
    3. Consult Country-Specific Guidelines: If you are unsure about the correct format, consult the postal service guidelines for the specific country to ensure compliance.
    4. Update Address Data: If the postal code is part of a master data record (like vendor or customer data), ensure that the master data is updated to prevent future errors.

    Related Information:

    • SAP Configuration: The postal code validation rules may be configured in the SAP system. If you have access, you can check the configuration settings for address validation in the relevant customizing transaction (e.g., SPRO).
    • User Documentation: Refer to SAP documentation or help files for more information on address formats and validation rules specific to your version of SAP.
    • Support: If the issue persists after correcting the postal code, consider reaching out to your SAP support team or consulting the SAP community for further assistance.

    By following these steps, you should be able to resolve the AM716 error and ensure that the postal code is correctly formatted for your purchase order.

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