How To Fix AM686 - Use only digits in places &2 to &3 of the company postal code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 686

• Message text: Use only digits in places &2 to &3 of the company postal code &1

INCLUDE ADDR_MSG_POSTAL_CODE_ARG_001

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AM686 - Use only digits in places &2 to &3 of the company postal code &1 ?

  The SAP error message AM686 indicates that there is an issue with the postal code format in the company address. Specifically, it states that only digits should be used in certain positions of the postal code.
  Cause:
  The error occurs when the postal code entered for a company contains non-numeric characters in the specified positions. This can happen due to:
  
  Manual entry errors where letters or special characters are mistakenly included.
  Copy-pasting postal codes from other sources that may contain formatting issues.
  Incorrect configuration of the postal code format in the system.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Check the Postal Code Format: Ensure that the postal code adheres to the expected format. For example, if the postal code is supposed to be numeric, make sure it contains only digits.
  
  
  Edit the Company Address:
  
  Navigate to the company address in the SAP system where the error is occurring.
  Locate the postal code field and verify the entries in positions &2 to &3 (as indicated in the error message).
  Remove any non-numeric characters and ensure that only digits are present.
  
  
  
  Save Changes: After correcting the postal code, save the changes and check if the error persists.
  
  
  Validation: If the error continues, double-check the configuration settings for postal codes in your SAP system to ensure they are set up correctly.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to postal code validation.
  Documentation: Refer to SAP documentation for guidelines on address management and postal code formats specific to your region.
  User Training: Ensure that users entering data are trained on the correct formats for postal codes to prevent future occurrences of this error.
  
  By following these steps, you should be able to resolve the AM686 error and ensure that the postal code is correctly formatted.