How To Fix AM685 - Use only digits in places &2 to &3 of the P.O. box postal code &1

AM685 - Overview

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 685

• Message text: Use only digits in places &2 to &3 of the P.O. box postal code &1

INCLUDE ADDR_MSG_POSTAL_CODE_ARG_001

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message AM685 - Use only digits in places &2 to &3 of the P.O. box postal code &1 ?

  The SAP error message AM685 indicates that there is an issue with the postal code format in the address data, specifically in the P.O. box postal code field. The error message suggests that only digits should be used in certain positions of the postal code.
  
  Cause:
  The error occurs when the postal code entered in the system contains non-numeric characters (such as letters, special characters, or spaces) in the specified positions. This is often due to:
  
  Incorrect Data Entry: Users may have mistakenly entered letters or symbols instead of digits.
  Data Import Issues: If data is being imported from another system, the format may not comply with SAP's requirements.
  Configuration Settings: The postal code format may not be correctly configured in the system settings.
  
  
  Solution:
  To resolve the AM685 error, follow these steps:
  
  
  Check the Postal Code: Review the postal code entered in the relevant field. Ensure that it contains only digits in the specified positions (as indicated