How To Fix AM684 - Use only digits in places &2 to &3 in postal code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 684

• Message text: Use only digits in places &2 to &3 in postal code &1

INCLUDE ADDR_MSG_POSTAL_CODE_ARG_001

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message AM684 - Use only digits in places &2 to &3 in postal code &1 ?

  The SAP error message AM684 indicates that there is an issue with the postal code format in the system. Specifically, it suggests that the postal code entered contains invalid characters in certain positions, where only digits are expected.
  Cause:
  The error occurs when the postal code entered in the system contains non-numeric characters (such as letters, special characters, or spaces) in the specified positions. The message indicates that only digits should be present in the specified range of the postal code.
  Solution:
  To resolve this error, follow these steps:
  
  
  Check the Postal Code Format: Ensure that the postal code you are entering adheres to the expected format. For example, if the postal code is supposed to be numeric, make sure it contains only digits.
  
  
  Correct the Input: Edit the postal code field and remove any non-numeric characters. Ensure that the postal code is entered correctly, with only digits in the specified positions.
  
  
  Refer to Documentation: If you are unsure about the correct format for postal codes in your region, refer to the relevant postal service or SAP documentation for guidance.
  
  
  Validation Rules: If you are working with a custom implementation or specific country settings, check if there are any custom validation rules that might be affecting the postal code entry.
  
  
  Testing: After making the corrections, try saving or processing the entry again to see if the error persists.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to postal code validation.
  Configuration Settings: Review the configuration settings in the SAP system related to address management and postal code formats, as these can vary by country.
  User Training: Ensure that users entering postal codes are trained on the correct format to prevent future errors.
  
  If the issue continues after following these steps, it may be necessary to consult with your SAP support team or a technical consultant for further assistance.