How To Fix AM682 - The P.O. box postal code &1 must have a length of &2 or &3

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 682

• Message text: The P.O. box postal code &1 must have a length of &2 or &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM682 - The P.O. box postal code &1 must have a length of &2 or &3 ?

  The SAP error message AM682 indicates that there is an issue with the postal code format for a P.O. Box address in the system. Specifically, it states that the postal code must have a length of either a specified value (&2) or an alternative value (&3). This error typically arises when the postal code entered does not conform to the expected length defined in the system settings.
  Cause:
  
  Incorrect Postal Code Length: The postal code entered for the P.O. Box does not match the required length as defined in the configuration settings for the country or region.
  Configuration Settings: The system may have specific settings for postal code lengths based on the country or region, and the entered postal code does not meet these criteria.
  Data Entry Error: There may have been a typographical error or incorrect data entry when inputting the postal code.
  
  Solution:
  
  Check Postal Code Length: Verify the postal code you are entering against the required lengths specified in the error message. Ensure that it is either of the lengths indicated (&2 or &3).
  Correct the Postal Code: If the postal code is incorrect, update it to a valid postal code that meets the length requirements.
  Review Configuration Settings: If you have access to the configuration settings, check the postal code length settings for the relevant country or region in the SAP system. This can usually be found in the customizing settings under Logistics or Master Data.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on postal code formats for the relevant country.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with a functional consultant who specializes in the relevant module.
  
  Related Information:
  
  Country-Specific Postal Code Formats: Different countries have different formats and lengths for postal codes. Ensure that you are using the correct format for the specific country.
  SAP Notes and Knowledge Base: Check SAP Notes for any known issues or updates related to postal code handling in your version of SAP.
  User Training: Ensure that users entering data are trained on the correct formats and requirements for postal codes to minimize errors.
  
  By following these steps, you should be able to resolve the AM682 error and ensure that postal codes are entered correctly in the SAP system.