How To Fix AM681 - The postal code &1 must have a length of &2 or &3

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 681

• Message text: The postal code &1 must have a length of &2 or &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM681 - The postal code &1 must have a length of &2 or &3 ?

  The SAP error message AM681 indicates that there is an issue with the postal code format in the system. Specifically, it states that the postal code entered must have a length of either a specified value (&2) or an alternative value (&3). This error typically arises when the postal code does not conform to the expected length defined in the system settings.
  Cause:
  
  Incorrect Postal Code Length: The postal code entered does not match the required length as defined in the configuration settings for the country or region.
  Configuration Settings: The system may have specific settings for postal code lengths based on the country or region, and the entered postal code does not meet these criteria.
  Data Entry Error: The user may have mistakenly entered an incorrect postal code or omitted digits.
  
  Solution:
  
  Check Postal Code: Verify the postal code entered to ensure it is correct and complete. Make sure it adheres to the expected format for the specific country or region.
  Review Configuration: If you have access to the configuration settings, check the postal code length settings for the relevant country in the SAP system. This can usually be found in the customizing settings under:
  
  SPRO ? Enterprise Structure ? Definition ? Logistics General ? Define Postal Codes.
  
  
  Adjust Input: If the postal code is indeed correct but still triggers the error, consider adjusting the input to match one of the acceptable lengths specified in the error message.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on postal code formats for different countries.
  Contact Support: If the issue persists and you cannot resolve it, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Country-Specific Formats: Different countries have different postal code formats. For example, the United States uses a 5-digit format (ZIP code), while other countries may have different lengths and formats.
  Data Validation: Ensure that any data entry forms or interfaces have validation rules in place to prevent incorrect postal code entries.
  User Training: Providing training for users on the correct formats for postal codes can help reduce the occurrence of this error.
  
  By following these steps, you should be able to resolve the AM681 error and ensure that postal codes are entered correctly in the SAP system.