How To Fix AM672 - A '-' must be in the &2 place of the postal code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 672

• Message text: A '-' must be in the &2 place of the postal code &1

INCLUDE ADDR_MSG_POSTAL_CODE_MSK_001

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message AM672 - A '-' must be in the &2 place of the postal code &1 ?

  The SAP error message AM672 indicates that there is an issue with the format of a postal code in the system. Specifically, it states that a hyphen ('-') must be present in a specific position of the postal code.
  Cause:
  The error typically arises when the postal code entered does not conform to the expected format defined in the system. In many cases, postal codes have a specific structure, and the presence of a hyphen is required to separate different parts of the code (for example, in formats like ZIP+4 in the United States).
  Solution:
  To resolve this error, you should:
  
  
  Check the Postal Code Format: Verify that the postal code you are entering follows the required format. For example, if the format is expected to be "XXXXX-XXXX", ensure that you have five digits, followed by a hyphen, and then four more digits.
  
  
  Correct the Entry: If the postal code is incorrect, modify it to include the hyphen in the correct position as indicated by the error message. 
  
  
  Consult Documentation: If you are unsure about the required format, consult the relevant documentation or guidelines for postal codes in your specific region or the configuration settings in SAP.
  
  
  System Configuration: If you believe the format is correct but still receive the error, check the configuration settings in SAP related to postal codes. It may be necessary to adjust the settings to accommodate different postal code formats.
  
  
  Contact Support: If the issue persists after checking the format and configuration, consider reaching out to your SAP support team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to postal code validation that might provide additional insights or updates.
  User Manual: Refer to the user manual or help documentation for the specific SAP module you are using, as it may contain information on postal code formats and validation rules.
  Training: If you frequently encounter this error, consider training sessions on data entry standards and validation rules within your organization.
  
  By following these steps, you should be able to resolve the AM672 error and ensure that postal codes are entered correctly in the SAP system.