How To Fix AM673 - A '-' must be in the &2 place of the P.O. box postal code &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AM - Business Address Services

  • Message number: 673

  • Message text: A '-' must be in the &2 place of the P.O. box postal code &1

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  • INCLUDE ADDR_MSG_POSTAL_CODE_MSK_001

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message AM673 - A '-' must be in the &2 place of the P.O. box postal code &1 ?

    The SAP error message AM673 indicates that there is an issue with the formatting of a postal code in a Purchase Order (P.O.) entry. Specifically, it states that a hyphen ('-') must be present in a specific position of the postal code format.

    Cause:

    This error typically arises when the postal code entered does not conform to the expected format defined in the system. In many cases, postal codes in certain countries require a specific structure, which may include a hyphen at a designated position. For example, in some countries, postal codes are structured as "XXXXX-XXXX", where the hyphen separates the main part of the postal code from the extension.

    Solution:

    To resolve this error, you should:

    1. Check the Postal Code Format: Verify the postal code you have entered in the Purchase Order. Ensure that it includes a hyphen in the correct position as required by the system.

    2. Correct the Entry: If the postal code is incorrect, modify it to match the required format. For example, if the postal code should be "12345-6789", ensure that it is entered exactly as such.

    3. Consult Documentation: If you are unsure about the correct format for postal codes in your region, refer to your organization's documentation or guidelines regarding address formats.

    4. System Configuration: If you believe the postal code format is correct but still receive the error, it may be necessary to check the configuration settings in SAP. This may require assistance from your SAP administrator or IT department to ensure that the postal code validation rules are set up correctly.

    Related Information:

    • Country-Specific Formats: Different countries have different postal code formats. Make sure you are aware of the specific requirements for the country associated with the P.O. box.
    • SAP Notes and Documentation: Check SAP Notes or the SAP Help Portal for any updates or additional information regarding postal code validation.
    • User Training: Ensure that users entering data into the system are trained on the correct formats for addresses and postal codes to minimize errors.

    By following these steps, you should be able to resolve the AM673 error and successfully enter the postal code in the Purchase Order.

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