How To Fix AM272 - Personal address deleted, reference not deleted; person has other address

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 272

• Message text: Personal address deleted, reference not deleted; person has other address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message AM272 - Personal address deleted, reference not deleted; person has other address ?

  The SAP error message AM272 ("Personal address deleted, reference not deleted; person has other address") typically occurs in the context of managing personal data in the SAP system, particularly when dealing with address records for personnel.
  Cause:
  This error message indicates that an attempt was made to delete a personal address for a person in the SAP system, but the deletion was not successful because the person has other addresses associated with their record. The system is designed to prevent the deletion of a primary address if there are other addresses linked to the same person.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Existing Addresses: Review the personal address records for the individual in question. You can do this by navigating to the relevant transaction (e.g., PA30 for maintaining HR master data) and checking the address details.
  
  
  Delete or Update Other Addresses: If the intention is to delete the address, you may need to first delete or update any other addresses associated with the person. Ensure that the individual has at least one valid address remaining if required by your organization's policies.
  
  
  Use the Correct Transaction: Make sure you are using the correct transaction code for managing addresses. For example, use PA30 to maintain HR master data and ensure you are in the right infotype (e.g., Infotype 0006 for addresses).
  
  
  Check for Dependencies: Sometimes, addresses may be linked to other records or infotypes. Ensure that there are no dependencies that prevent the deletion of the address.
  
  
  Consult with HR or IT: If you are unsure about the implications of deleting an address or if you encounter further issues, consult with your HR department or IT support team for guidance.
  
  
  Related Information:
  
  Infotypes: In SAP HR, addresses are typically managed in Infotype 0006 (Addresses). Familiarize yourself with the infotypes relevant to personal data management.
  Authorization: Ensure that you have the necessary authorizations to delete or modify address records in the SAP system.
  Data Integrity: Be aware of data integrity rules in your organization regarding personal data management. Deleting addresses may have implications for reporting or compliance.
  
  By following these steps, you should be able to resolve the AM272 error and manage personal addresses effectively in SAP.