How To Fix AM271 - Personal address and reference deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 271

• Message text: Personal address and reference deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM271 - Personal address and reference deleted ?

  The SAP error message AM271 ("Personal address and reference deleted") typically occurs in the context of Asset Accounting (FI-AA) when there is an attempt to access or modify an asset that has had its personal address or reference information deleted. This can happen for various reasons, such as data inconsistencies, incorrect deletions, or issues with the asset master data.
  Cause:
  
  Deletion of Personal Address: The personal address associated with the asset has been deleted, which can happen if the address data was removed or if the asset was set to a status that does not allow for personal addresses.
  Data Inconsistency: There may be inconsistencies in the asset master data, possibly due to manual changes or data migration issues.
  Incorrect Configuration: The system configuration may not align with the expected data structure, leading to errors when accessing asset information.
  
  Solution:
  
  Check Asset Master Data: Review the asset master data to ensure that the personal address and reference information is correctly maintained. You can do this by navigating to the asset master record in the SAP system and checking the relevant fields.
  Restore Deleted Data: If the personal address was deleted unintentionally, you may need to restore it. This could involve re-entering the address information or retrieving it from a backup if available.
  Review Deletion Logs: Check the deletion logs to understand when and why the personal address was deleted. This can help in preventing similar issues in the future.
  Consult with SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide guidance based on the specific configuration and version of your SAP system.
  Data Consistency Check: Run data consistency checks in the Asset Accounting module to identify and rectify any inconsistencies in the asset data.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like AS01 (Create Asset), AS02 (Change Asset), and AS03 (Display Asset) to manage asset master data.
  SAP Notes: Check for relevant SAP Notes that may address this specific error or provide patches and updates that could resolve underlying issues.
  Documentation: Refer to SAP documentation for Asset Accounting to understand the expected data structure and requirements for personal addresses and references.
  
  By following these steps, you should be able to address the AM271 error and ensure that your asset data is correctly maintained.