How To Fix AJ546 - Cancel doc. no. &1: Cannot cancel adjustment revers. (cust./cont. change)

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 546

• Message text: Cancel doc. no. &1: Cannot cancel adjustment revers. (cust./cont. change)

What causes this issue?

Billing document &V1& has already been reversed with reversal date &V2&
.
Therefore, you cannot directly undo the adjustment reversal for the
contract change/customer change.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To undo the adjustment reversal, you must rebill the billing order for
the customer change/contract change.
If this results in an bill that is not invoiced (the <LS>No invoicing
</> field is selected in the billing document header), you can repeat
the function.
If not, you have to undo each action separately.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ546 - Cancel doc. no. &1: Cannot cancel adjustment revers. (cust./cont. change) ?

  The SAP error message AJ546 indicates that there is an issue with canceling an adjustment reversal document due to changes in customer or contract information. This typically occurs in the context of billing or financial adjustments where the system has detected that the underlying data has been modified in a way that prevents the cancellation of the document.
  Cause:
  
  Data Changes: The customer or contract information related to the adjustment reversal has been changed after the document was created. This could include changes to customer master data, contract details, or other related information.
  Document Status: The document may be in a status that does not allow for cancellation, such as being locked or already processed in a way that prevents further changes.
  Dependencies: There may be dependencies on other documents or transactions that are preventing the cancellation.
  
  Solution:
  
  Check Data Changes: Review the customer and contract data to see if any changes have been made since the adjustment reversal was created. If changes are found, you may need to revert those changes or create a new adjustment document.
  Document Status: Verify the status of the document you are trying to cancel. If it is locked or has been processed, you may need to take additional steps to unlock it or address the processing issues.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling adjustment reversals and cancellations. There may be specific procedures to follow.
  Use Transaction Codes: Utilize relevant transaction codes (like FB08 for document reversal) to check the document and its status.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more detailed assistance based on your specific system configuration and data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to billing and adjustments, such as:
  
  FB08: Reverse Document
  FBL1N: Vendor Line Item Display
  FBL3N: G/L Account Line Item Display
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that you have the necessary permissions to perform cancellations and adjustments in the system.
  
  By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.