How To Fix AJ544 - Doc. no. &1: Adj. rev. (cust./cont. change) only poss. for zero bill

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 544

• Message text: Doc. no. &1: Adj. rev. (cust./cont. change) only poss. for zero bill

What causes this issue?

You have tried to undo the adjustment reversal for contract/customer
change for billing document &V1&.
This is only possible if the <LS>No invoicing</> field in the billing
document is also selected.
This may be the case, for example, in zero billings for
contract/customer change..

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISU_KORR OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ544 - Doc. no. &1: Adj. rev. (cust./cont. change) only poss. for zero bill ?

  The SAP error message AJ544 indicates that an adjustment revenue document (related to customer or contract changes) can only be processed for a billing document that has a zero amount. This error typically arises in the context of revenue recognition and billing processes within SAP, particularly in the SAP Convergent Charging (SAP CC) or SAP Contract Accounts Receivable and Payable (SAP FI-CA) modules.
  
  Cause:
  
  Non-Zero Billing Document: The primary cause of this error is that the billing document you are trying to adjust has a non-zero amount. Adjustments to revenue are only allowed when the original billing document has a zero amount.
  Incorrect Document Type: The document type being used may not support adjustments for non-zero amounts.
  
  Configuration Issues: There may be configuration settings in the system that restrict adjustments under certain conditions.
  
  
  Solution:
  
  Check Billing Document Amount: Verify the amount of the billing document. If it is non-zero, you will need to either reverse the