How To Fix 9J197 - Missing entry for personnel number

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J -

• Message number: 197

• Message text: Missing entry for personnel number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 9J197 - Missing entry for personnel number ?

  The SAP error message 9J197 ("Missing entry for personnel number") typically occurs when the system is unable to find a corresponding entry for a specified personnel number in the relevant database tables. This can happen in various contexts, such as during payroll processing, employee data retrieval, or when trying to access employee-related information.
  Causes:
  
  Personnel Number Not Created: The personnel number may not have been created in the system, or the employee record may not exist.
  Data Deletion: The employee record might have been deleted or archived, leading to the absence of the personnel number in the active database.
  Incorrect Personnel Number: The personnel number entered may be incorrect or mistyped.
  Authorization Issues: The user may not have the necessary authorizations to view or access the personnel number.
  Configuration Issues: There may be configuration issues in the system that prevent the personnel number from being recognized.
  
  Solutions:
  
  Verify Personnel Number: Check if the personnel number is correct. Ensure that there are no typographical errors.
  Check Employee Record: Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to verify if the employee record exists.
  Create or Reactivate Record: If the personnel number does not exist, you may need to create a new employee record using transaction PA40 (Personnel Actions) or reactivate a previously archived record if applicable.
  Authorization Check: Ensure that the user has the necessary authorizations to access the personnel data. This may involve checking roles and permissions in the user profile.
  Consult with HR or IT: If the issue persists, consult with your HR department or IT support team to investigate further. They may need to check the database or system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and PA40 for managing personnel data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or user manuals for guidance on managing personnel records and troubleshooting common errors.
  
  If the problem continues after trying these solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.