How To Fix 8I640 - The Customer & should be entered and not &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 8I - Localization India

  • Message number: 640

  • Message text: The Customer & should be entered and not &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 8I640 - The Customer & should be entered and not & ?

    The SAP error message 8I640 typically indicates that there is an issue with the customer data being processed in a transaction. The message states: "The Customer & should be entered and not &," which suggests that the system expects a specific customer number or identifier, but the input does not match the expected format or value.

    Cause:

    1. Incorrect Customer Number: The customer number entered may not exist in the system or may not be valid for the transaction being processed.
    2. Missing Customer Data: The required customer data might not have been entered or is incomplete.
    3. Configuration Issues: There may be configuration settings in the system that are causing the error, such as settings related to customer master data.
    4. Transaction Context: The transaction you are trying to execute may require a specific type of customer (e.g., sold-to party, ship-to party) that is not being provided.

    Solution:

    1. Verify Customer Number: Check the customer number you are entering to ensure it is correct and exists in the system. You can do this by navigating to the customer master data in SAP.
    2. Enter Required Data: Make sure that all required fields related to the customer are filled out correctly in the transaction.
    3. Check Transaction Type: Ensure that you are using the correct transaction type that corresponds to the customer data you are trying to enter.
    4. Review Configuration: If you have access, review the configuration settings related to customer data in the SAP system to ensure they are set up correctly.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the transaction you are working with.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Depending on the context of the error, you may be using various transaction codes (e.g., VA01 for sales orders, XD01 for customer master data).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles and Authorizations: Ensure that your user role has the necessary authorizations to access and modify customer data.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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