How To Fix 6D390 - BK01 bank procedure: select credit memo or returned debit memo

SAP Error Message - Details

• Message type: E = Error

• Message class: 6D - Real Estate Messages

• Message number: 390

• Message text: BK01 bank procedure: select credit memo or returned debit memo

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 6D390 - BK01 bank procedure: select credit memo or returned debit memo ?

  The SAP error message 6D390 with the description "BK01 bank procedure: select credit memo or returned debit memo" typically occurs in the context of bank processing, particularly when dealing with incoming payments or bank statements. This error indicates that the system expects a credit memo or a returned debit memo to be selected for processing, but it is not finding the appropriate entries.
  Cause:
  
  Missing Entries: The error may arise if there are no credit memos or returned debit memos available for selection in the bank processing transaction.
  Incorrect Configuration: The bank procedure may not be correctly configured to handle credit memos or returned debit memos.
  Data Entry Issues: There may be issues with the data entered in the bank statement or payment processing that prevent the system from recognizing the relevant documents.
  Authorization Issues: The user may not have the necessary permissions to view or select the required documents.
  
  Solution:
  
  Check for Available Documents: Ensure that there are credit memos or returned debit memos available in the system. You can do this by checking the relevant accounting documents or transaction history.
  Review Bank Procedure Configuration: Verify the configuration of the bank procedure in the SAP system. Ensure that it is set up to handle credit memos and returned debit memos correctly.
  Correct Data Entry: If there are issues with the data entered, correct any mistakes in the bank statement or payment processing entries.
  User Authorization: Check if the user has the necessary authorizations to access and select credit memos or returned debit memos. If not, consult with your SAP security administrator to grant the required permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling bank procedures and related error messages.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FF67 (for manual bank statement entry) or F-28 (for incoming payments) that may be involved in the process.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.