How To Fix 6D391 - Select credit memo and/or returned debit memo

SAP Error Message - Details

• Message type: E = Error

• Message class: 6D - Real Estate Messages

• Message number: 391

• Message text: Select credit memo and/or returned debit memo

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 6D391 - Select credit memo and/or returned debit memo ?

  The SAP error message 6D391 ("Select credit memo and/or returned debit memo") typically occurs in the context of financial transactions, particularly when dealing with credit memos or returned debit memos in the SAP system. This error indicates that the system expects you to select a credit memo or a returned debit memo for processing, but none has been selected or available.
  Cause:
  
  No Credit Memo Selected: The user has not selected any credit memo or returned debit memo for processing.
  Incorrect Document Type: The document type being processed may not be a credit memo or returned debit memo.
  Data Entry Error: There may be an error in the data entry process, leading to the absence of the required documents.
  Authorization Issues: The user may not have the necessary permissions to view or select credit memos or returned debit memos.
  
  Solution:
  
  Select the Correct Document: Ensure that you are selecting a valid credit memo or returned debit memo from the list. Check the transaction or screen you are working on to confirm that you have made the correct selection.
  Check Document Types: Verify that the document types you are working with are indeed credit memos or returned debit memos. If you are processing a different type of document, you may need to adjust your selection.
  Review Data Entry: Go through the data entry process again to ensure that all necessary fields are filled out correctly and that you have selected the appropriate documents.
  Check Authorizations: If you suspect that authorization issues may be causing the problem, consult with your SAP security administrator to ensure that you have the necessary permissions to access and select credit memos or returned debit memos.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the transaction you are attempting to perform.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that deal with credit memos and returned debit memos, such as FB75 (Credit Memo) or FBRA (Reset Cleared Items).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system, and there may be specific notes addressing this error.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.