How To Fix 5Z732 - Pension case found, no infotype 0326 (&3, &4) available. Check case.

5Z732 - Overview

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 732

• Message text: Pension case found, no infotype 0326 (&3, &4) available. Check case.

What causes this issue?

INCLUDE PAY_AT_PCALZ_AD OBJECT DOKU ID TX
INCLUDE HRPAYDE_RZB_RUECKMELDUNG_PR OBJECT DOKU ID TX

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE HRPAYDE_RZB_WHAT_TO_DO_FG_1 OBJECT DOKU ID TX
Infotype <LS>Imputation to Pension</> (0326) is checked using the
payroll number &V3& and insurance number &V4& that are contained in the
confirmation of the pension service.
INCLUDE HRPAYDE_RZB_WHAT_TO_DO_FG_2 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

5Z732 - Details

• The SAP error message 5Z732, which states "Pension case found, no infotype 0326 (&3, &4) available. Check case," typically occurs in the context of managing pension-related data in the SAP system. This error indicates that while a pension case has been identified, the required infotype 0326 (which is related to pension data) is not available for the specified case.
  
  Cause:
  
  Missing Infotype Data: The primary cause of this error is that the infotype 0326, which is used to store specific pension-related information, is not maintained for the employee or the pension case in question.
  Incorrect Configuration: There may be issues with the configuration of the pension module in SAP, leading to the absence of necessary infotype records.
  Data Entry Errors: There could be errors in data entry or processing that resulted in the infotype not being created or saved correctly.
  
  
  Solution:
  
  
  Check Infotype 0326: 
  
  Navigate to the employee's master data using transaction code PA30 (Maintain HR