How To Fix 5Z734 - Pension case found but no infotype 0326 (&3) available. Check case.

5Z734 - Overview

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 734

• Message text: Pension case found but no infotype 0326 (&3) available. Check case.

What causes this issue?

INCLUDE PAY_AT_PCALZ_AD OBJECT DOKU ID TX
INCLUDE HRPAYDE_RZB_RUECKMELDUNG_PR OBJECT DOKU ID TX

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE HRPAYDE_RZB_WHAT_TO_DO_FG_1 OBJECT DOKU ID TX
Infotype <LS>Imputation to Pension</> (0326) is checked using the
payroll number &V3& that is contained in the confirmation of the pension
service.
INCLUDE HRPAYDE_RZB_WHAT_TO_DO_FG_2 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

5Z734 - Details

• The SAP error message 5Z734 indicates that a pension case has been found, but there is no corresponding infotype 0326 (which is related to pension data) available for the specified case. This error typically arises in the context of managing employee benefits, particularly pensions, within the SAP Human Capital Management (HCM) module.
  
  Cause:
  
  Missing Infotype Data: The primary cause of this error is that the infotype 0326, which stores pension-related information, is not maintained for the employee or the specific pension case.
  Incorrect Configuration: There may be issues with the configuration of the pension plans or the infotype settings in the system.
  Data Inconsistency: There could be inconsistencies in the data, such as the pension case being created without the necessary infotype data being populated.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or maintain the infotype data.
  
  
  Solution:
  
  
  Check Infotype 0326: 
  
  Navigate to the employee's record in the SAP system and