How To Fix 5U683 - Unexpected time unit in waiting period while calculating eligibility date

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 683

• Message text: Unexpected time unit in waiting period while calculating eligibility date

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5U683 - Unexpected time unit in waiting period while calculating eligibility date ?

  The SAP error message 5U683 ("Unexpected time unit in waiting period while calculating eligibility date") typically occurs in the context of personnel administration or payroll processing, particularly when dealing with eligibility dates for benefits or other entitlements.
  Cause:
  This error usually arises due to one of the following reasons:
  
  
  Incorrect Configuration: The time unit specified in the waiting period configuration may not be recognized or is incorrectly set up in the system. For example, if the system expects a certain time unit (like days, months, or years) and receives an unexpected value, it will trigger this error.
  
  
  Data Entry Errors: There may be incorrect or inconsistent data entries in the employee's master data or in the configuration settings related to eligibility criteria.
  
  
  Custom Development: If there are custom programs or enhancements that manipulate eligibility calculations, they may not handle time units correctly.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the eligibility criteria in the SAP system (usually found in the IMG under Personnel Administration or Payroll).
  Verify that the time units for waiting periods are correctly defined and that they match the expected values.
  
  
  
  Review Master Data:
  
  Check the employee's master data for any inconsistencies or incorrect entries that might affect eligibility calculations.
  Ensure that all relevant fields are filled out correctly and that there are no missing or erroneous values.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can trace the eligibility calculation process to identify where the unexpected time unit is being introduced.
  Look for any custom code that might be affecting the eligibility date calculation.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. They may provide insights or solutions based on the specific version of SAP you are using.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide updates to the system that could resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Testing: After making changes, conduct thorough testing to ensure that the eligibility calculations are now functioning correctly without triggering the error.
  
  By following these steps, you should be able to identify and resolve the cause of the 5U683 error in your SAP system.