How To Fix 5U684 - Unexpected time unit in enrollment day while calculating eligibility date

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 684

• Message text: Unexpected time unit in enrollment day while calculating eligibility date

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5U684 - Unexpected time unit in enrollment day while calculating eligibility date ?

  The SAP error message 5U684, which states "Unexpected time unit in enrollment day while calculating eligibility date," typically occurs in the context of SAP's Human Capital Management (HCM) module, particularly when dealing with employee benefits or eligibility calculations.
  Cause:
  This error usually arises due to one of the following reasons:
  
  
  Incorrect Configuration: The time unit specified in the enrollment day configuration may not be recognized or is incorrectly set. This could be due to a mismatch between the expected time unit (e.g., days, months, years) and what is actually configured in the system.
  
  
  Data Entry Errors: There may be incorrect or unexpected values entered in the relevant fields for eligibility calculation, such as the enrollment day or related date fields.
  
  
  Custom Enhancements: If there are custom developments or enhancements in the system that affect eligibility calculations, they may not be handling time units correctly.
  
  
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system or specific patches that have not been applied.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in the SAP system (usually found in the IMG under HCM settings).
  Verify that the time units for enrollment days are correctly defined and match the expected values.
  
  
  
  Review Data Entries:
  
  Check the employee records or the specific enrollment data that triggered the error.
  Ensure that all date fields and time units are entered correctly and consistently.
  
  
  
  Test with Standard Settings:
  
  If custom enhancements are in place, temporarily disable them to see if the error persists with standard SAP settings.
  
  
  
  Consult Documentation:
  
  Review SAP notes and documentation related to this error message. SAP may have provided specific guidance or patches to address this issue.
  
  
  
  System Update:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  HCM Documentation: Review the HCM module documentation for guidelines on eligibility calculations and enrollment configurations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the 5U684 error in your SAP system.