How To Fix 5U682 - Employee's start date not found while calculating eligibility date

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 682

• Message text: Employee's start date not found while calculating eligibility date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5U682 - Employee's start date not found while calculating eligibility date ?

  The SAP error message 5U682, which states "Employee's start date not found while calculating eligibility date," typically occurs in the context of HR processes, particularly when dealing with employee records and eligibility for benefits or other HR-related calculations.
  Cause:
  
  Missing Start Date: The most common cause of this error is that the employee's start date is not recorded in the system. This could happen if the employee record was not properly created or if the start date was inadvertently left blank.
  Incorrect Data Entry: There may be a data entry error where the start date was entered incorrectly or in the wrong format.
  Data Migration Issues: If the employee data was migrated from another system, there may have been issues during the migration process that resulted in missing or incorrect start dates.
  Employee Status: The employee may not be in an active status, which could affect the availability of their start date for calculations.
  
  Solution:
  
  Check Employee Record: Verify the employee's record in the SAP system to ensure that the start date is correctly entered. You can do this by navigating to the employee's master data (transaction code PA30).
  Update Start Date: If the start date is missing or incorrect, update it with the correct information. Ensure that the date is in the correct format and is valid.
  Review Data Migration: If the employee data was migrated, review the migration logs and processes to identify any issues that may have led to missing data.
  Check Employee Status: Ensure that the employee is in an active status. If the employee is inactive or terminated, the eligibility calculations may not apply.
  Consult with HR Team: If you are unsure about the correct start date or how to proceed, consult with your HR team or the person responsible for maintaining employee records.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PA20 (Display HR Master Data) to check and update employee records.
  Authorization: Ensure that you have the necessary authorizations to view and edit employee data in SAP.
  Documentation: Refer to SAP documentation or your organization's internal guidelines for handling employee data and eligibility calculations.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to resolve the error message 5U682 and ensure that the employee's eligibility date can be calculated correctly.