How To Fix 5U681 - Employee's date of birth not found while calculating eligibility date

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 681

• Message text: Employee's date of birth not found while calculating eligibility date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5U681 - Employee's date of birth not found while calculating eligibility date ?

  The SAP error message 5U681, which states "Employee's date of birth not found while calculating eligibility date," typically occurs in the context of personnel administration or payroll processing. This error indicates that the system is unable to find the employee's date of birth in the relevant infotype, which is necessary for calculating eligibility for certain benefits or programs.
  Cause:
  
  Missing Data: The most common cause of this error is that the employee's date of birth has not been entered in the system. This could be due to incomplete data entry during the hiring process or subsequent updates.
  Incorrect Infotype: The date of birth may not be recorded in the correct infotype (usually Infotype 0002 - Personal Data).
  Data Deletion: The date of birth might have been deleted or not properly maintained in the employee's master data.
  Authorization Issues: Sometimes, the user may not have the necessary permissions to view or edit the employee's data, leading to the perception that the data is missing.
  
  Solution:
  
  
  Check Employee Master Data:
  
  Navigate to the employee's master data using transaction code PA30 (Maintain HR Master Data).
  Check Infotype 0002 (Personal Data) to ensure that the date of birth is correctly entered.
  If the date of birth is missing, enter the correct date and save the changes.
  
  
  
  Data Consistency Check:
  
  Ensure that there are no inconsistencies in the employee's data that might affect the calculation of eligibility dates.
  Use transaction code PA03 to check the infotype configuration if necessary.
  
  
  
  Authorization Check:
  
  Verify that the user has the appropriate authorizations to view and edit the employee's data. If not, contact your SAP security administrator to obtain the necessary permissions.
  
  
  
  Re-run the Eligibility Calculation:
  
  After correcting the date of birth, re-run the eligibility calculation process to see if the error persists.
  
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes in SAP HR, especially Infotype 0002 (Personal Data) and any other infotypes related to eligibility calculations.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, specific configurations or updates may be required.
  Documentation: Review SAP documentation or training materials related to personnel administration and eligibility calculations for further insights.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.