How To Fix 5U555 - Unable to find valid Family/Related Person Infotype

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 555

• Message text: Unable to find valid Family/Related Person Infotype

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5U555 - Unable to find valid Family/Related Person Infotype ?

  The SAP error message 5U555: Unable to find valid Family/Related Person Infotype typically occurs in the context of Human Capital Management (HCM) when the system is unable to retrieve or find the necessary infotype data related to family or related persons for an employee. This can happen for various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing Infotype Records: The employee may not have any records in the Family/Related Person infotype (Infotype 0021).
  Incorrect Employee Number: The employee number being referenced may be incorrect or does not exist in the system.
  Data Inconsistencies: There may be inconsistencies or corruption in the database that prevents the system from retrieving the required data.
  Authorization Issues: The user may not have the necessary authorizations to view or access the Family/Related Person infotype data.
  Time Constraints: The infotype records may not be valid for the time period being queried (e.g., the records may have been deleted or are outside the validity period).
  
  Solutions:
  
  Check Infotype Records: Use transaction code PA20 or PA30 to check if the Family/Related Person infotype (0021) has valid records for the employee in question. If there are no records, you may need to create them.
  Verify Employee Number: Ensure that the employee number you are using is correct and exists in the system.
  Review Validity Period: Check the validity period of the infotype records to ensure they are active for the date you are querying.
  Authorization Check: Ensure that the user has the necessary authorizations to access the Family/Related Person infotype. This can be checked with the security team or by reviewing user roles.
  Data Consistency Check: If you suspect data corruption, you may need to run consistency checks or consult with your SAP Basis team to investigate any underlying database issues.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific patches or updates that may address the issue.
  
  Related Information:
  
  Infotype 0021: This infotype is used to store information about family members or related persons of an employee, including details such as name, relationship, and dates of birth.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PA40 (Personnel Actions) for managing employee data.
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. You can search for notes in the SAP Support Portal.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance.