How To Fix 5U554 - Unable to find valid Personal Data Infotype

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 554

• Message text: Unable to find valid Personal Data Infotype

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5U554 - Unable to find valid Personal Data Infotype ?

  The SAP error message 5U554: Unable to find valid Personal Data Infotype typically occurs in the Human Capital Management (HCM) module when the system is unable to retrieve the required personal data for an employee. This can happen for several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Missing Infotype Records: The specific infotype (e.g., Infotype 0002 for personal data) may not exist for the employee in question.
  Incorrect Employee Number: The employee number being referenced may be incorrect or does not exist in the system.
  Data Deletion: The infotype records may have been deleted or archived, making them unavailable for retrieval.
  Authorization Issues: The user may not have the necessary authorizations to view the personal data infotype for the employee.
  Time Constraints: The infotype may not be valid for the date being referenced (e.g., if the employee was not active during that time).
  Configuration Issues: There may be configuration issues in the HCM module that prevent the system from accessing the required infotype.
  
  Solutions:
  
  
  Check Infotype Records:
  
  Use transaction code PA20 (Display HR Master Data) to check if the required infotype exists for the employee.
  If the infotype is missing, you may need to create it using transaction code PA30 (Maintain HR Master Data).
  
  
  
  Verify Employee Number:
  
  Ensure that the employee number you are using is correct and exists in the system.
  
  
  
  Review Data Deletion/Archiving:
  
  Check if the infotype records have been archived or deleted. If they have been archived, you may need to retrieve them from the archive.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the employee's personal data. This can be checked with the security team or by reviewing the user's roles and authorizations.
  
  
  
  Validate Time Constraints:
  
  Make sure that you are querying the infotype for a valid date range. If the employee was not active during the specified period, the infotype may not be available.
  
  
  
  Consult Configuration:
  
  If the issue persists, consult with your SAP HCM configuration team to ensure that the system is set up correctly to handle personal data infotypes.
  
  
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP that store specific types of information about employees. Each infotype has a unique number (e.g., 0002 for personal data).
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data) and PA30 (Maintain HR Master Data) for managing employee data.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  If the problem continues after following these steps, it may be beneficial to engage with SAP support or your internal SAP technical team for further assistance.