How To Fix 5U552 - Cannot place new spool request

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 552

• Message text: Cannot place new spool request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5U552 - Cannot place new spool request ?

  The SAP error message 5U552: "Cannot place new spool request" typically occurs when the system is unable to create a new spool request. This can happen for several reasons, and understanding the cause is essential for finding a solution. Here are some common causes and their corresponding solutions:
  Causes:
  
  Spool Request Limit Reached: The user or the system may have reached the maximum number of spool requests allowed.
  Spool Directory Issues: The spool directory may be full or not accessible, preventing new spool requests from being created.
  User Authorization: The user may not have the necessary authorizations to create a spool request.
  System Configuration: There may be configuration issues in the spool settings or printer settings.
  Temporary System Issues: Sometimes, temporary issues in the SAP system can lead to this error.
  
  Solutions:
  
  
  Check Spool Requests:
  
  Go to transaction SP01 to check existing spool requests. If there are too many, consider deleting old or unnecessary spool requests to free up space.
  
  
  
  Check Spool Directory:
  
  Ensure that the spool directory on the server is not full. You may need to check the file system where the spool files are stored and clear out old files if necessary.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to create spool requests. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Review Spool Configuration:
  
  Check the spool configuration in transaction SPAD. Ensure that the printers are correctly configured and that the spool settings are appropriate.
  
  
  
  Restart Spool Work Process:
  
  Sometimes, restarting the spool work process can resolve temporary issues. You can do this through transaction SM50 or SM66 by finding the spool work process and restarting it.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SM21) for any related error messages that might provide more context about the issue.
  
  
  
  Contact Basis Team:
  
  If the issue persists, it may be necessary to involve your SAP Basis team to investigate further, especially if it relates to system configuration or server issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SP01: Display Spool Requests
  SPAD: Spool Administration
  SM50/SM66: Monitor Work Processes
  SU53: Display Authorization Check
  SM21: System Log
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.