How To Fix 5R317 - Reprint option can be used only with PDF.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5R - HR-SG: Messages for HR Module SG, China, Hongkong and Taiwan

• Message number: 317

• Message text: Reprint option can be used only with PDF.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5R317 - Reprint option can be used only with PDF. ?

  The SAP error message 5R317 indicates that the reprint option is only available for documents that are in PDF format. This error typically arises when a user attempts to reprint a document that is not in the required format.
  Cause:
  The primary cause of this error is that the document you are trying to reprint is not in PDF format. The reprint functionality in SAP is designed to work specifically with PDF documents, and if the document is in another format (like a print preview or a different file type), the system will not allow the reprint action.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Document Format: Ensure that the document you are trying to reprint is indeed in PDF format. If it is not, you will need to convert it to PDF or generate a new PDF version of the document.
  
  
  Generate PDF: If you have access to the original document, try to regenerate it in PDF format. This can usually be done through the print options in SAP, where you can select "Print to PDF" or a similar option.
  
  
  Use the Correct Transaction: Make sure you are using the correct transaction code or method to access the reprint functionality. Some transactions may not support reprinting unless the document is in the correct format.
  
  
  Check User Permissions: Ensure that you have the necessary permissions to access the reprint functionality. Sometimes, user roles and authorizations can restrict access to certain features.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on how to handle document formats and reprints in your version of SAP.
  
  
  Contact Support: If you continue to experience issues, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can offer solutions.
  Documentation: Review the SAP Help Portal for detailed documentation on document handling and printing options.
  
  By following these steps, you should be able to resolve the error and successfully reprint your document in the required PDF format.