How To Fix 5Q464 - ZK01: Identification through matching date of birth and name

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 464

• Message text: ZK01: Identification through matching date of birth and name

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q464 - ZK01: Identification through matching date of birth and name ?

  The SAP error message 5Q464 (ZK01) typically relates to issues with the identification of a person in the system, specifically when the system is trying to match a person's date of birth and name for identification purposes. This error can occur in various contexts, such as during data entry, data import, or when processing personnel records.
  Cause:
  
  
  Data Mismatch: The most common cause of this error is a mismatch between the date of birth and the name provided in the system. This could be due to:
  
  Typographical errors in the name or date of birth.
  Different formats of the date of birth (e.g., DD/MM/YYYY vs. MM/DD/YYYY).
  The name entered does not match the name associated with the date of birth in the database.
  
  
  
  Missing Data: If either the name or the date of birth is missing or not entered correctly, the system will not be able to perform the identification.
  
  
  Data Integrity Issues: There may be issues with the integrity of the data in the database, such as duplicate records or incorrect entries.
  
  
  Solution:
  
  
  Verify Data Entry: Check the name and date of birth entered in the system for any typographical errors. Ensure that the name matches exactly with the records in the database.
  
  
  Check Format: Ensure that the date of birth is entered in the correct format as expected by the system.
  
  
  Database Check: If you have access, check the database for the records associated with the name and date of birth. Look for any discrepancies or duplicates.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on how to enter personal data correctly.
  
  
  Contact Support: If the issue persists after verifying the data, it may be necessary to contact your SAP support team or system administrator for further assistance. They may need to investigate the underlying data integrity issues or system configurations.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Training: Ensure that users entering data are trained on the correct procedures for entering personal information to minimize errors.
  Data Governance: Implement data governance practices to maintain the integrity of personal data in the system, including regular audits and data cleansing activities.
  
  By following these steps, you should be able to resolve the error message 5Q464 and ensure proper identification through matching date of birth and name in your SAP system.