How To Fix 5Q466 - &1 return notification: Original notif. for pers. no. &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 466

• Message text: &1 return notification: Original notif. for pers. no. &2 does not exist

What causes this issue?

Using the data of the return notification it was possible to identify
the personnel number &V2& to whom the return notification belongs.
However, in the personnel number balance, no original notification that
matches the return notification was found.

System Response

The system cannot process this notification; it remains in the inbox.

How to fix this error?

Check whether the assignment to the personnel number was correct.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q466 - &1 return notification: Original notif. for pers. no. &2 does not exist ?

  The SAP error message 5Q466 indicates that there is an issue with a return notification related to a personnel number. Specifically, the message states that the original notification for the specified personnel number does not exist. This can occur in various contexts, such as when processing return notifications in the SAP system.
  Cause:
  
  
  Missing Original Notification: The most common cause is that the original notification (e.g., a return notification or absence notification) for the specified personnel number does not exist in the system. This could be due to:
  
  The notification was never created.
  The notification was deleted or archived.
  There is a typo or error in the personnel number being referenced.
  
  
  
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect entries in the database or issues with the integration of different modules.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the original notification.
  
  
  Solution:
  
  
  Verify Personnel Number: Check the personnel number provided in the error message to ensure it is correct. Look for any typos or formatting issues.
  
  
  Check for Original Notification: 
  
  Use transaction codes like IW23 (Display Notification) or IW28 (Display Notifications) to search for the original notification associated with the personnel number.
  If the notification does not exist, you may need to create it or investigate why it is missing.
  
  
  
  Review Deletion/Archiving: If the original notification was deleted or archived, check the relevant settings or logs to understand what happened. You may need to restore the notification if it was deleted in error.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the notifications. If not, contact your SAP security administrator to grant the required permissions.
  
  
  Consult Documentation: Review SAP documentation or help resources for additional context on handling notifications and return notifications.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification).
  SAP Notes: Search for SAP Notes related to error message 5Q466 for any patches or updates that may address the issue.
  User Manuals: Refer to user manuals or training materials specific to your organization’s SAP implementation for guidance on handling notifications.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.