How To Fix 5Q386 - Infotype 0745 conflicts with notification (bonus number &)

5Q386 - Overview

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 386

• Message text: Infotype 0745 conflicts with notification (bonus number &)

What causes this issue?

A bonus number stored in infotype 0745 does not match that in the ZB01
notification.

System Response

Infotype 0745 is not updated with the new bonus number communicated.

How to fix this error?

Check the data in infotype 0745.
If the bonus number is being assigned for the first time in the ZB01
notification (the field for the old bonus number is empty), a bonus
number cannot already exist in infotype 0745.
If the notification is communicating a changed bonus number, (the field
for the old bonus number is filled), infotype 0745 can contain either no
bonus number or the old bonus number only.
If you can correct the error, you can repeat the update after the ZB01
notification is imported using report <DS:RE.RPUZFAD0>RPUZFAD0 (for
maintaining ZfA notifications)</>.
If you cannot correct the error, transfer the communicated bonus number
manually to infotype 0745 (ZfA Notifications in Public Sector).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

5Q386 - Details

• The SAP error message 5Q386 indicates a conflict between the infotype 0745 (which is related to the bonus plan) and a notification in the system. This error typically arises when there is an inconsistency in the data being processed, particularly when trying to create or update records related to employee bonuses.
  
  Cause:
  
  Data Inconsistency: The error often occurs when the infotype 0745 is not properly aligned with the existing notifications or records in the system. This could be due to missing or incorrect data entries.
  Incorrect Configuration: There may be configuration issues in the bonus plan settings or in the infotype settings that lead to conflicts.
  Timing Issues: If the infotype is being processed at the same time as a notification, it can lead to conflicts.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to make changes to the infotype or related notifications.
  
  
  Solution:
  
  Check Data Entries: Review the entries in infotype 0745 and