How To Fix 5Q386 - Infotype 0745 conflicts with notification (bonus number &)

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 386

• Message text: Infotype 0745 conflicts with notification (bonus number &)

What causes this issue?

A bonus number stored in infotype 0745 does not match that in the ZB01
notification.

System Response

Infotype 0745 is not updated with the new bonus number communicated.

How to fix this error?

Check the data in infotype 0745.
If the bonus number is being assigned for the first time in the ZB01
notification (the field for the old bonus number is empty), a bonus
number cannot already exist in infotype 0745.
If the notification is communicating a changed bonus number, (the field
for the old bonus number is filled), infotype 0745 can contain either no
bonus number or the old bonus number only.
If you can correct the error, you can repeat the update after the ZB01
notification is imported using report <DS:RE.RPUZFAD0>RPUZFAD0 (for
maintaining ZfA notifications)</>.
If you cannot correct the error, transfer the communicated bonus number
manually to infotype 0745 (ZfA Notifications in Public Sector).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q386 - Infotype 0745 conflicts with notification (bonus number &) ?

  The SAP error message 5Q386 indicates a conflict between the infotype 0745 (which is related to the bonus plan) and a notification in the system. This error typically arises when there is an inconsistency in the data being processed, particularly when trying to create or update records related to employee bonuses.
  Cause:
  
  Data Inconsistency: The error often occurs when the infotype 0745 is not properly aligned with the existing notifications or records in the system. This could be due to missing or incorrect data entries.
  Incorrect Configuration: There may be configuration issues in the bonus plan settings or in the infotype settings that lead to conflicts.
  Timing Issues: If the infotype is being processed at the same time as a notification, it can lead to conflicts.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to make changes to the infotype or related notifications.
  
  Solution:
  
  Check Data Entries: Review the entries in infotype 0745 and ensure that all required fields are filled out correctly. Look for any discrepancies between the infotype and the notification.
  Review Configuration: Check the configuration settings for the bonus plan and infotype 0745 in the SAP system. Ensure that they are set up correctly and that there are no conflicting settings.
  Synchronize Notifications: If there are pending notifications, ensure that they are processed before making changes to infotype 0745. This may involve completing or deleting conflicting notifications.
  Authorization Check: Verify that the user has the necessary permissions to access and modify the infotype and related notifications.
  Consult Documentation: Refer to SAP documentation or support notes related to error 5Q386 for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  Infotype 0745: This infotype is used to manage bonus plans and related data for employees in SAP HR.
  Notifications: Notifications in SAP can refer to various types of alerts or records that need to be processed, such as performance evaluations or other HR-related events.
  SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support or consulting with an SAP HR expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the conflict indicated by the error message 5Q386.