How To Fix 5Q388 - No bonus number or PI number found

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 388

• Message text: No bonus number or PI number found

What causes this issue?

No bonus number or PI number was found ? neither in infotype 0745 (ZfA
Notifications in Public Sector) nor in infotype 0013 (Social Insurance).
This, however, is a prerequisite to creating the BZ01 notification.

System Response

The BZ01 notification is not created.

How to fix this error?

Check whether you need to submit a request to have the bonus number
issued in a BZ02 notification.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q388 - No bonus number or PI number found ?

  The SAP error message 5Q388: No bonus number or PI number found typically occurs in the context of bonus calculations or incentive payments within the SAP system. This error indicates that the system is unable to find a corresponding bonus number or Performance Indicator (PI) number for the transaction you are trying to process.
  Causes:
  
  Missing Data: The bonus number or PI number may not have been created or entered in the system.
  Incorrect Configuration: The configuration settings for bonus calculations or incentive payments may not be set up correctly.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access the bonus or PI data.
  Incorrect Transaction Code: The transaction code being used may not be appropriate for the operation being performed.
  
  Solutions:
  
  Check Data Entry: Verify that the bonus number or PI number has been correctly entered in the system. If it is missing, you may need to create it.
  Review Configuration: Check the configuration settings for bonus calculations in the SAP system. Ensure that all necessary settings are correctly configured.
  Data Consistency Check: Run consistency checks on the relevant tables to identify any missing or inconsistent data entries.
  User Authorizations: Ensure that the user has the necessary authorizations to access and process bonus or PI data.
  Use Correct Transaction Code: Make sure you are using the correct transaction code for the operation you are trying to perform.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to bonus calculations, such as those for creating or managing bonus plans.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to SAP documentation for detailed information on bonus calculations and the relevant configuration settings.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.