How To Fix 5Q388 - No bonus number or PI number found

5Q388 - Overview

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 388

• Message text: No bonus number or PI number found

What causes this issue?

No bonus number or PI number was found ? neither in infotype 0745 (ZfA
Notifications in Public Sector) nor in infotype 0013 (Social Insurance).
This, however, is a prerequisite to creating the BZ01 notification.

System Response

The BZ01 notification is not created.

How to fix this error?

Check whether you need to submit a request to have the bonus number
issued in a BZ02 notification.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

5Q388 - Details

• The SAP error message 5Q388: No bonus number or PI number found typically occurs in the context of bonus calculations or incentive payments within the SAP system. This error indicates that the system is unable to find a corresponding bonus number or Performance Indicator (PI) number for the transaction you are trying to process.
  Causes:
  
  Missing Data: The bonus number or PI number may not have been created or entered in the system.
  Incorrect Configuration: The configuration settings for bonus calculations or incentive payments may not be set up correctly.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access the bonus or PI data.
  Incorrect Transaction Code: The transaction code being used may not be appropriate for the operation being performed.
  
  Solutions:
  
  Check Data Entry: Verify that the bonus number or PI number has been correctly entered in