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Message type: E = Error
Message class: 5O - Notifications in the Master Data Area (Austria)
Message number: 782
Message text: Acc. to &4, &1 &2 &3 is not in an SR contract period.
You can only create records for periods that lie within a semiretirement
contract period.
The valid from date of the record must be the earliest possible day in
the month within the semiretirement contract period. With the exception
of the contract start date, this is always the first day of the month.
The valid to date of the record must be the latest possible day in the
month within the contract period. With the exception of the contract end
date, this is always the last day of the month.
The semiretirement contract period is defined by a continuous sequence
of records in the 'Semiretirement A' (0632) infotype.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Check the contract period in accordance with the 'Semiretirement A'
infotype and select the validity period of the notification supplement
accordingly.
Error message extract from SAP system. Copyright SAP SE.
5O782
- Acc. to &4, &1 &2 &3 is not in an SR contract period. ?The SAP error message 5O782 indicates that a specific item (identified by &1, &2, &3) is not covered under the specified Service Request (SR) contract period according to the contract identified by &4. This typically occurs in scenarios involving service contracts, warranty management, or service order processing.
Cause:
- Contract Validity: The item in question is not included in the active service contract or warranty period. This could be due to the contract being expired, not yet started, or the item not being part of the contract.
- Incorrect Item Reference: The item number or reference may be incorrect or not properly linked to the service contract.
- Contract Configuration: The service contract may not be configured to cover the specific item or service type.
- Data Entry Errors: There may be errors in data entry when creating the service order or contract.
Solution:
- Check Contract Dates: Verify the start and end dates of the service contract to ensure that the item is covered during the specified period.
- Review Contract Coverage: Ensure that the item is included in the service contract. You may need to add the item to the contract if it is not covered.
- Correct Item Reference: Double-check the item number and ensure it is correctly referenced in the service order or contract.
- Update Contract: If the contract is expired or not valid, consider renewing or updating the contract to include the necessary items.
- Consult Documentation: Review the relevant SAP documentation or configuration settings to ensure that the service contract is set up correctly.
Related Information:
IW31
(Create Order), IW32
(Change Order), or IW33
(Display Order) to manage service orders.If the issue persists after checking these aspects, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in service management.
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