How To Fix 5O782 - Acc. to &4, &1 &2 &3 is not in an SR contract period.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5O - Notifications in the Master Data Area (Austria)

  • Message number: 782

  • Message text: Acc. to &4, &1 &2 &3 is not in an SR contract period.

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  • What causes this issue?

    You can only create records for periods that lie within a semiretirement
    contract period.
    The valid from date of the record must be the earliest possible day in
    the month within the semiretirement contract period. With the exception
    of the contract start date, this is always the first day of the month.
    The valid to date of the record must be the latest possible day in the
    month within the contract period. With the exception of the contract end
    date, this is always the last day of the month.
    The semiretirement contract period is defined by a continuous sequence
    of records in the 'Semiretirement A' (0632) infotype.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    How to fix this error?

    Check the contract period in accordance with the 'Semiretirement A'
    infotype and select the validity period of the notification supplement
    accordingly.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5O782 - Acc. to &4, &1 &2 &3 is not in an SR contract period. ?

    The SAP error message 5O782 indicates that a specific item (identified by &1, &2, &3) is not covered under the specified Service Request (SR) contract period according to the contract identified by &4. This typically occurs in scenarios involving service contracts, warranty management, or service order processing.

    Cause:

    1. Contract Validity: The item in question is not included in the active service contract or warranty period. This could be due to the contract being expired, not yet started, or the item not being part of the contract.
    2. Incorrect Item Reference: The item number or reference may be incorrect or not properly linked to the service contract.
    3. Contract Configuration: The service contract may not be configured to cover the specific item or service type.
    4. Data Entry Errors: There may be errors in data entry when creating the service order or contract.

    Solution:

    1. Check Contract Dates: Verify the start and end dates of the service contract to ensure that the item is covered during the specified period.
    2. Review Contract Coverage: Ensure that the item is included in the service contract. You may need to add the item to the contract if it is not covered.
    3. Correct Item Reference: Double-check the item number and ensure it is correctly referenced in the service order or contract.
    4. Update Contract: If the contract is expired or not valid, consider renewing or updating the contract to include the necessary items.
    5. Consult Documentation: Review the relevant SAP documentation or configuration settings to ensure that the service contract is set up correctly.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like IW31 (Create Order), IW32 (Change Order), or IW33 (Display Order) to manage service orders.
    • Contract Management: Familiarize yourself with the contract management module in SAP, which includes creating, modifying, and reviewing service contracts.
    • SAP Notes: Check for any relevant SAP Notes or updates that may address known issues related to this error message.
    • User Roles and Authorizations: Ensure that you have the necessary permissions to view and modify service contracts and related items.

    If the issue persists after checking these aspects, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in service management.

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