How To Fix 5O780 - &1 &2 expected for processed SR contract period and month

SAP Error Message - Details

• Message type: E = Error

• Message class: 5O - Notifications in the Master Data Area (Austria)

• Message number: 780

• Message text: &1 &2 expected for processed SR contract period and month

What causes this issue?

The valid from date of the record must be the earliest possible day in
the month within the semiretirement contract period. With the exception
of the contract start date, this is always the first day of the month.
The valid to date of the record must be the latest possible day in the
month within the contract period. With the exception of the contract end
date, this is always the last day of the month.
The semiretirement contract period is defined by a continuous sequence
of records in the 'Semiretirement A' (0632) infotype.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Copy the date proposed in accordance with the error message. If
necessary, check the contract period in accordance with the
'Semiretirement A' infotype.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5O780 - &1 &2 expected for processed SR contract period and month ?

  The SAP error message 5O780 typically indicates an issue related to the processing of service contracts, specifically when the system expects certain data for a processed service contract period and month. This error can arise in various scenarios, such as during billing, contract management, or reporting processes.
  Cause:
  The error message 5O780 generally occurs due to one or more of the following reasons:
  
  Missing Data: The system expects certain data (like billing documents, service entries, or contract details) for the specified period and month, but this data is missing or incomplete.
  Incorrect Configuration: There may be configuration issues in the service contract settings or billing settings that prevent the system from processing the contract correctly.
  Period Closure: The period for which the contract is being processed may have been closed, preventing any further changes or processing.
  Data Inconsistency: There may be inconsistencies in the data related to the service contract, such as mismatched dates or incorrect status.
  
  Solution:
  To resolve the error 5O780, you can take the following steps:
  
  Check Contract Data: Verify that all necessary data for the service contract is complete and accurate. Ensure that the contract is active and that all required fields are filled in.
  Review Period Status: Check if the period for which you are trying to process the contract is open. If it is closed, you may need to reopen it or process the contract in an open period.
  Configuration Review: Review the configuration settings related to service contracts and billing. Ensure that they are set up correctly according to your business requirements.
  Data Consistency Check: Run consistency checks on the service contract data to identify any discrepancies. You can use transaction codes like SE38 or SA38 to run relevant reports.
  Consult Documentation: Refer to SAP documentation or notes related to error message 5O780 for any specific guidance or patches that may address the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA42 (Change Contract), VA43 (Display Contract), and VF01 (Create Billing Document) to navigate through the contract and billing processes.
  SAP Notes: Check SAP Notes for any known issues or fixes related to error message 5O780. You can search for notes in the SAP Support Portal.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.