How To Fix 5O621 - No reason specified for nonpayment of UE/UA

SAP Error Message - Details

• Message type: E = Error

• Message class: 5O - Notifications in the Master Data Area (Austria)

• Message number: 621

• Message text: No reason specified for nonpayment of UE/UA

What causes this issue?

The employee does not receive holiday pay/leave compensation. You did
not fill in the field <ZH>Reason for no HP/LC</> when starting the
program.

System Response

The field <ZH>Holiday pay was paid for ... </> was chosen on the form
that was created.

How to fix this error?

If the employee is not entitled to holiday pay/leave compensation,
restart the program for the personnel number. Ensure that you have
entries in the field <ZH>Reason for no HP/LC</> on the selection
screen. Also ensure that you have chosen the field <ZH>Correct error
</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5O621 - No reason specified for nonpayment of UE/UA ?

  The SAP error message 5O621 ("No reason specified for nonpayment of UE/UA") typically occurs in the context of payroll processing, particularly when dealing with unemployment insurance (UE) or unemployment assistance (UA) payments. This error indicates that there is a missing reason code for why a payment was not made.
  Cause:
  The error is usually caused by one of the following:
  
  Missing Reason Code: The system requires a reason code to explain why a payment is not being processed. If this code is not provided, the error will be triggered.
  Configuration Issues: There may be issues in the configuration of the payroll schema or the specific infotype related to unemployment payments.
  Data Entry Errors: Incorrect or incomplete data entry in the employee's payroll records can lead to this error.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Infotype Records:
  
  Go to the relevant infotype (e.g., Infotype 0015 for additional payments) and ensure that a reason code for nonpayment is specified.
  If the reason code is missing, enter the appropriate code that corresponds to the reason for nonpayment.
  
  
  
  Review Payroll Configuration:
  
  Check the payroll schema and rules to ensure that they are correctly configured to handle UE/UA payments.
  Ensure that the necessary reason codes are defined in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's payroll processing guidelines to understand the required reason codes for nonpayment.
  
  
  
  Testing:
  
  After making the necessary changes, run a test payroll to ensure that the error does not reoccur.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes related to payroll and unemployment payments, such as Infotype 0015 (Additional Payments) and Infotype 0014 (Recurring Payments).
  Reason Codes: Understand the specific reason codes used in your organization for nonpayment scenarios. These codes can vary based on local regulations and company policies.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that can resolve the issue.
  
  By following these steps, you should be able to identify and correct the cause of the error message 5O621 in your SAP system.