How To Fix 5N101 - No SoFi number available

SAP Error Message - Details

• Message type: E = Error

• Message class: 5N - HR NL: Error Messages for Infotype Module Pools (NL)

• Message number: 101

• Message text: No SoFi number available

What causes this issue?

No SoFi number exists in infotype <ZK>Fiscal Data [Loonheffing]</> (
<ZH>0060</>) for the person in question. Consequently, the system
cannot create an annual statement for this person.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the person's SoFi number in infotype <ZK>Fiscal Data</> (<ZH>0060
</>).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5N101 - No SoFi number available ?

  The SAP error message 5N101: No SoFi number available typically occurs in the context of payroll processing or employee data management within the SAP system, particularly in countries like Australia where the SoFi (Social Security Number) is relevant for tax and social security purposes.
  Cause:
  The error indicates that the system is unable to find a valid SoFi number for the employee in question. This can happen due to several reasons:
  
  Missing Data: The employee's record does not have a SoFi number entered.
  Incorrect Data: The SoFi number may be incorrectly formatted or invalid.
  Data Migration Issues: If data was migrated from another system, the SoFi number may not have been transferred correctly.
  Employee Status: The employee may not be active or may not have completed the necessary onboarding processes that include providing a SoFi number.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Employee Master Data: 
  
  Go to the employee's master data record in SAP (Transaction code PA30).
  Verify if the SoFi number is present and correctly entered in the relevant field.
  
  
  
  Update Missing Information:
  
  If the SoFi number is missing, obtain the correct number from the employee and enter it into the system.
  Ensure that the format of the SoFi number adheres to the required standards.
  
  
  
  Review Data Migration:
  
  If the issue arose after a data migration, check the migration logs and ensure that all necessary fields were populated correctly.
  Correct any discrepancies in the data.
  
  
  
  Employee Status:
  
  Ensure that the employee is active and has completed all necessary onboarding steps, including providing their SoFi number.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's guidelines for handling employee data and payroll processing.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with a technical expert who can help diagnose the issue further.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user has the necessary permissions to view and edit employee master data.
  Testing: After making changes, perform a test run of the payroll process to ensure that the error does not reoccur.
  
  By following these steps, you should be able to resolve the 5N101 error and ensure that the SoFi number is correctly recorded in the SAP system.