How To Fix 5N057 - &1 is not a valid citizen service number [BSN]

SAP Error Message - Details

• Message type: E = Error

• Message class: 5N - HR NL: Error Messages for Infotype Module Pools (NL)

• Message number: 057

• Message text: &1 is not a valid citizen service number [BSN]

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5N057 - &1 is not a valid citizen service number [BSN] ?

  The SAP error message 5N057 indicates that the provided citizen service number (BSN) is not valid. This error typically arises in systems that handle personal identification numbers, such as in HR or payroll modules, particularly in countries like the Netherlands where the BSN is used.
  Cause:
  
  Incorrect Input: The BSN entered may contain typographical errors or may not conform to the expected format.
  Non-Existent BSN: The number may not correspond to any registered individual in the relevant database.
  Data Synchronization Issues: There may be a delay or issue in the synchronization of data between systems, leading to the BSN not being recognized.
  Invalid Format: The BSN may not meet the required length or structure (e.g., it should be 9 digits).
  System Configuration: There may be issues with the configuration of the SAP system or the specific module handling the BSN.
  
  Solution:
  
  Verify Input: Double-check the BSN for any typographical errors. Ensure that it is entered correctly and in the right format.
  Check Validity: Confirm that the BSN is valid and corresponds to a registered individual. This may involve checking with the relevant government or registration authority.
  Data Update: If the BSN is new or recently changed, ensure that the system has been updated with the latest information.
  Consult Documentation: Review any relevant SAP documentation or guidelines regarding the handling of BSNs to ensure compliance with the required standards.
  System Configuration: If the issue persists, consult with your SAP administrator or technical support team to check for any configuration issues or system updates that may be needed.
  Testing: If possible, test with a known valid BSN to see if the error persists, which can help isolate the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that the user has the appropriate permissions to enter or modify BSN information.
  Integration Points: If your SAP system integrates with external systems (e.g., government databases), ensure that these connections are functioning correctly.
  Training: Provide training for users on how to correctly enter and manage BSN information to minimize errors.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to SAP support for further investigation.